Privacy Policy

Introduction

Welcome to DeloroPets, the branded website of Deloro Trading FZCO, a company registered and operating from the United Arab Emirates. Our website, accessible via deloropets.com, is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal data is handled appropriately across the jurisdictions we operate, including the European Union, the United States, and the UAE.

Information We Collect

When you visit deloropets.com, we may collect the following types of information:

• Personal Information: Your name and phone number, which you voluntarily provide when using our services such as consultations and order processing.
• Analytical Data: We use tools such as Google Analytics, Yandex Metrika, and Facebook Pixel to collect information about your interactions with our website. This data helps us improve our services and user experience but does not personally identify you.

Use of Your Information

The information you provide is used solely for the purpose of fulfilling our service commitments to you, such as:

• Responding to your inquiries;
• Processing and fulfilling your orders;
• Providing customer support and consultation services.

We do not use your personal information for marketing purposes, nor do we send unsolicited promotional materials based on the information you provide on our site.

Data Storage

Your personal data is retained only for as long as necessary to complete the services requested. Once our service commitment is fulfilled, your personal data is securely deleted from our records in compliance with applicable legal and regulatory guidelines.

Data Sharing

Deloro Trading FZCO does not share your personal data with third parties, ensuring your information remains confidential and is used strictly for direct engagement between you and our company.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website is equipped with industry-standard security technologies, and we are continuously updating our practices to enhance data security.

Your Rights

You have certain rights concerning your personal information, including:

• The right to access the personal information we hold about you;
• The right to request the correction of inaccurate information;
• The right to request the deletion of your personal information, subject to applicable legal requirements.

Contact Us

For any questions or concerns regarding your privacy, please contact us at:

Email: deloropets@gmail.com

Phone: +971(50) 114-38-26

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

By using deloropets.com, you acknowledge that you have read and understand this Privacy Policy.